UK99 believes that sports and gaming should be a source of joy, not stress. Our responsible gaming policies and tools are always here to keep you safe while delivering the best possible experience.
UK99- we believe that online betting and gaming is a form of entertainment — it should never be seen as a solution to financial problems or a source of income. Responsible gaming means enjoying yourself while staying in control of your time, money, and emotions.
Online gaming and betting are growing more popular in Bangladesh every day. In this landscape, UK99 is firmly committed to protecting the mental and financial well-being of all its members. Our responsible gaming program is more than a policy — it's part of who we are.
It's often hard to notice when entertainment starts crossing a line. UK99 gives you the tools and information to recognise that moment before it happens. We want you to always stay in control — every bet a choice you make freely, never under pressure.
Our three core principles: Awareness (staying aware of your own gaming habits), Control (setting and sticking to your limits), and Support (seeking help when needed). These three principles form the foundation of UK99's entire responsible gaming framework.
Set your gaming limits in just 4 easy steps
Log in to your UK99 account and go to the "Settings" section.
Click on "Responsible Gaming" in your profile menu.
Choose from Deposit Limit, Loss Limit, Session Time, or Self-Exclusion.
Save with the amount and duration. Changes take 24 hours to take effect.
Our tools to help you stay in control
Set a maximum daily, weekly, or monthly deposit limit. Once set, a limit cannot be increased immediately — there's a 24-hour cooling-off period. It can, however, be lowered instantly.
Decide in advance how much loss you're willing to accept within a set timeframe. Once you reach that limit, UK99 will automatically alert you and temporarily suspend your betting.
Set a limit on how long you play in one session. When time is up, you'll be automatically logged out. This is a highly effective way to avoid the habit of playing for too long.
Need a short break? Take a cooling-off period of 24 hours, 7 days, 1 month, or 3 months. Your account remains active during this time, but betting and deposits will be disabled.
If you feel your gaming is getting out of control, Self-Exclusion is there for you. You can have your account fully locked for anywhere from 6 months to 5 years. No new accounts can be created during this period.
You'll receive periodic pop-up notifications showing how long you've been playing and how much BDT you've spent — keeping you aware of the bigger picture.
If You Notice These Signs, It's Time to Take a Break
Feeling a strong urge to keep playing even after losing.
Borrowing money from family or friends to fund your betting.
Lying to or hiding things from family about your gaming.
Prioritising gaming over work, studies, or time with family.
Repeatedly playing in an attempt to "win back" money you've lost.
Feeling bored, restless, or low when not playing.
Stick to these habits and gaming will always stay enjoyable.
Before you start playing, decide on the maximum amount you're willing to spend. This should be money you can afford to lose without it affecting your daily life.
Schedule a fixed daily window for gaming and try not to play outside those hours. Using the Session Time tool keeps this automatically under control.
Never treat betting or gaming as a source of income. It's entertainment — just like going to the cinema or dining out.
Talk openly with your family and loved ones about your gaming. If you feel the need to hide it, that could be a sign of a problem.
In certain situations, the smart choice is to stop playing altogether.
Answer these simple questions to find out how healthy your gaming habits really are.
Answer honestly — this information is for your eyes only.
1. Did you spend more than your budget on betting last month?
2. When you lose, do you place larger bets to try to "win it back"?
3. Have you ever had arguments with family or friends because of your gaming?
4. Do you find it difficult to cut back on how much or how long you play?
5. Do you feel bored or restless when you're not playing?
Contact us for anything related to responsible gaming
Talk to our responsible gaming specialists 24/7 in Bengali.
Now OnlineEmail us anytime. We'll get back to you within 24 hours.
support@uk99.wsOur commitment isn't just words — it's backed by action.
UK99's responsible gaming program is operated in accordance with the guidelines of international gaming licensing authorities.
Our system automatically detects unusual gaming patterns and proactively reaches out to players who may need support.
All responsible gaming information, tools, and support are fully available in Bengali, so language is never a barrier to getting help.
Join UK99 and enjoy betting and gaming with the highest level of security. Our responsible gaming tools are always there for you.
Already a member? Enter Here and set your gaming limits.